Every bank wants the commercial lending processes to be more efficient. It seems that every loan processes runs into the same process issues and it seems like a simple deal that should take a few hours turns into a few days to get to closing. The process starts and stops with problems - questions being repeated, required documentation that has been received and misplaced, the same tasks repeated multiple times within the process and a myriad of other little things that leaves both the lending staff and bank clients wondering what is going on.
“Banks are not getting any more staff,” points out Stephanie Butler, director of advisory services for financial tech leader Baker Hill, “so consequently people have to do more work.”
With 16 years of experience in Midwest banks, most recently as vice president of a central underwriting group with a $3 billion bank in Indiana, Butler understands the need to be efficient. That’s one reason she’s so excited about Baker Hill NextGen™, the new cloud-based end-to-end system that takes bankers from referral to booking to ongoing portfolio management, all on one platform.
When personal computers first appeared in banks, they added minimal efficiency, replacing functions like typing into forms, says John Watts, vice president and general manager of financial technology leader Baker Hill’s lending division. “But as soon as those computers became networked in the institution, that helped to take that institution to the next plateau of productivity and return on that technology investment.”