FinTech Customers – Use Your Voice!

FinTech Customers – Use Your Voice!

A mature product-focused tech company that claims to listen to its customers likely has some type of online forum or community that facilitates communication between its product management team members and its customers. The unfortunate reality for many companies is that these forums are considered black holes where customer ideas go to die rather than […]

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It’s Time to Gain Efficiency in Small Business Lending

It’s Time to Gain Efficiency in Small Business Lending

It’s Time to Gain Efficiency in Small Business Lending By segmenting their commercial loan portfolios and creating a separate line of business for small business lending, many financial institutions have taken a positive step forward. But have they gained all the efficiencies possible from doing this? Probably not. Small business and commercial lending look and […]

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