Most financial institutions know that their lending processes need improvement. Unless the current lending process is automated from start to finish, there will always be room for process improvement.
Every bank wants the commercial lending processes to be more efficient. It seems that every loan processes runs into the same process issues and it seems like a simple deal that should take a few hours turns into a few days to get to closing. The process starts and stops with problems - questions being repeated, required documentation that has been received and misplaced, the same tasks repeated multiple times within the process and a myriad of other little things that leaves both the lending staff and bank clients wondering what is going on.