Training & Education Takes Center Stage

Training & Education Takes Center Stage

Financial institutions have placed an emphasis on replacing aging bankers, however, these newer and younger staffs lack the experience they will need in the coming years as the industry changes. Specifically, with commercial lending, there will be deficiencies. In response, some financial institutions are re-instituting training programs that were discontinued 15 years ago or more, […]

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Why Process Improvement & Efficiency Remain Critical

Why Process Improvement & Efficiency Remain Critical

From biometrics to Blockchain, the industry continues to focus heavily on the latest innovations as ways to stay competitive. However, while discussions around process improvement and efficiency are not new, it is time that banks and credit unions revisit these areas with a fresh perspective to maximize opportunities for growth.   This is particularly critical for small business customers. Let’s […]

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Branch Expansion: A Nationwide Trend

Branch Expansion: A Nationwide Trend

Across the entire country, we are seeing physical branch expansion efforts increase. While digital is still critical, banks and credit unions are beginning to experience longer lines and a greater need for physical locations again. More and more, financial institutions are finding that customers want to interact with the bank when, where and how they […]

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